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Customer Successes ________________________________________________________________________ To Whom It May Concern: I just wanted to send a short note of thanks to the entire staff of Advanced Network Solutions. We have always received the best service and quick response time that is imperative in cur business. From Jennifer to Chad to Dan all the way to Tim and James there has never been a question that we are receiving the best personal support that anyone can offer. We all thoroughly appreciate there always being someone to call if we have an ‘emergency’ and that seems to always be resolved in only a matter of time. I am very confident when I call ANS that everything will be handled at all of our branches and it such a comforting notion for have a company that you can truly rely on in this time of digital technology and voicemails. So, once again, thank you for all you do and continue to do. Sincerely, Mehssa Bartlett, Chief Compliance Officer ________________________________________________________________________ To Whom It May Concern: Advanced Network Solutions has been providing solutions to our company and servicing all aspects of our technical infrastructure. The level of expertise and commitment to customer support is above reproach as it sets the bar for any service oriented business. We were operating on an antiquated and vulnerable peer-to-peer network which was destined for disaster, Tim Schlosser and James Epling met with us to discuss possible options and recommended courses of action to prevent any downtime or data loss. Not only did the solution meet our needs, but if far exceeded our expectations and provided us with a stable and up to date platform from which to build. ANS was always conscious of our budget and made suggestions accordingly. We now have a fail-safe system that not only protects all critical data and emails, but it also has increased the speed and ease with which our company shares and processes information, The response time and willingness to “go the extra mile” has made it a pleasure to do business with ANS, and has further cemented our allegiance to ANS and their staff. Their amicable approach along with their sincerity makes you feel as though your business matters as much to them as it does to you. Thanks ANS for that you have done and all that you continue to do. Sincerely, Boe DeLashmutt ________________________________________________________________________ Loudoun Golf & Country Club would like to take the opportunity to thank the employees of ANS. We thought converting the club to 21st century technology would be quite a feat, but ANS has made it easy. In addition to updating our network, adding new software, aiding in the hook-up of a new copier, and relocating computers, ANS recently took over hosting our web site and the transition was seamless thanks to their expertise and knowledge. The technical support and service we continue to receive is fantastic! Our technician, Tim, and the ANS technical support staff are extremely knowledgeable and patient. Either Jennifer or Amy calls us once a week to check in and see that “all systems are a go.” The ANS team treats us as if we were their only client. They’re there whenever we need them, and in the day and age of waning customer service it is a comfort to know that ANS goes above and beyond. When they say they’ll do something they do it and they do it promptly and they do it right the first time. Great job! ANS has earned our complete confidence and trust. We highly recommend ANS to any business needing network solutions. Sincerely, Judy Gum, Office Manager ________________________________________________________________________ To Whom It May Concern, I just wanted to send you a quick letter expressing our heart-felt gratitude for your efforts to restore our computer systems after our recent virus attack and LAN outage. As you know, I have been a customer of yours for 5 years and you have always provided great LAN and WAN support to our computer systems. But you outdid yourself this time when we had a complete LAN crash on the Friday night before Easter. (which I’m sure you realize is the most important celebration of the year for us) Thanks to your willingness to work through the night and on Saturday we were able to recover and Easter was all that we intended for it to be. Thanks James, and thanks to your entire team. Keep up the good work and many blessings to your business. On the Quest, Pastor Paul Gillmore ________________________________________________________________________ James Monroe Mortgage - A Division of James Monroe Bank Dear Gentlemen: The purpose of this letter is to share with you my deepest appreciation for the efforts and professionalism of the staff at ANS. Your employees were instrumental in helping with the success of Community Bank of Northern Virginia for the past 6 years and now with James Monroe Mortgage. As a Senior Officer and organizer of Community Bank of Northern Virginia and now with James Monroe Mortgage, the efforts of your staff allowed us to grow the Bank through the use of leading edge technology. Your knowledge of numerous banking systems were invaluable. We look forward to continued future successes together. Sincerely, Richard A. Hutchison, Senior Vice President, Mortgage Operations. __________________________________________________________________________________ Dear James: On behalf of WashingtonFirst Bank, we would like to thank you and your team for everything you have done for us. From network design and set-up, to monitoring and rapid emergency response, you all have been there for us. Every step of the way, we have had comfort in ANS as our technology partner. You all have been instrumental in our success. Thanks to your and your team. Sincerely, Matthew R. Johnson, Senior Vice President & CFO __________________________________________________________________________________ Community Bank of Northern Virginia Dear Mr. Epling: Thank you for all your technical support over the years at Community Bank of Northern Virginia. Your level of expertise in bank-related technology is very impressive. I truly appreciate the effort you have put forth to build a reliable network at Community Bank that has been free from intruders for over 10 years. Your company has been there when we needed support and on schedule to complete the many server upgrades and installs as required due to growth and regulatory compliance standards. The experience your company provided with anti virus software has protected the Bank’s network for years without down time. In addition, I would like to mention the professional manner your staff has conducted themselves while operating in the branch offices. Again, I thank you for the quality and reliable service at Community Bank of Northern Virginia. There is no doubt in my mind of the contribution made by ANS in making Community Bank a success. Sincerely, David P. Summers, President and Chief Excutive Officer. ________________________________________________________________________ Dear James and Tim, I wanted to send a short note to let you and your staff know that I have truly enjoyed working with ANS all of these years. Your professionalism and that of your staff has been wonderful to work with on the various issues that a small business owner has to deal with over the ever changing technology landscape we live in. From tech support to internet email to website hosting, your services have always been consistent and constant, without interruption. The immediate, personal attention I have always received is a welcome change from the world of automated systems and voicemail. I owe a great deal of my company’s success to ANS and the wide variety of services and support I receive. Keep up the good work and congratulations on your new headquarters. I look forward to working and growing with ANS for years to come. Cordially, Amy C. Anderson, President __________________________________________________________________________________ |
